T's & C's

POST AND PACKING (for Cards and Prints, UK destinations only)

Up to £5.99 ……………….........…95p  (unsigned for)

£6.00 to  £19.99 …….....……£3.50   (unsigned for)

£20.00 to £44.99……....…….£6.50   (signed for)

£45 and over…………………....FREE    (signed for)

TERMS AND CONDITIONS

Welcome to my on-line shop where I am pleased to offer a lovely selection of my work, featuring Suffolk Horses, farm animals and wildlife.

As I hand make all my cards, there will be slight differences, and should overall demand, or a quantity of over 20 cards per design be required then a quality non-handmade printed version may be supplied, if so you will be notified.  Colours may vary slightly from those on screen and slightly from batch to batch.  The prints are presented in an off-white textured white-core mount, with backing board. Both cards and prints are protected in a cellophane bag.

COPYRIGHT

Unless specifically assigned in writing, copyright of all artwork and goods offered for sale remains with me, the Artist.  All rights reserved.

 

ORDERING

Only orders from and to UK destinations are currently accepted.

Your order will be confirmed by email.

Utmost care will be taken when packing your goods to try to ensure they arrive undamaged.

Orders aim to be despatched within 10 days, but only when paid for in full.

 

PAYMENT

This by Paypal, Credit or Debit card through my on-line shop.

 

DELIVERY

Deliveries will  mainly be sent by Royal Mail 1st Class Signed For or Parcelforce Signed For to the address stated in your order.

A dispatch date and expected delivery date will be emailed to you.

RETURNS AND REFUNDS

Refunds will only be given if:

  • cancellation of order is notified within 7 days of your receipt of the goods, but orders for specially commissioned or personalised goods may not be cancelled.
  • the goods are returned to me within 21 days of delivery in perfect condition, securely wrapped in original packaging if possible.

Goods are returned at your own risk and cost; Recorded Delivery is recommended.  Keep your Proof of Posting.

Cancellation refunds will be made within 10 days if goods have not been sent out or 30 days after return of goods and will not include my post and packing charges.

Carpenters Cottage, Shropham Road, Great Hockham, Thetford, Norfolk IP24 1NL